Faq
Most frequent questions and answers
Venue hire costs apply for numbers lower than 90. Minimum 60 people. The main floor can comfortably seat up to 130 people with space with a dance floor, however larger numbers can be seated in this space.
The latest the beverage packages can finish is 11:30pm for premises to be completely vacated by midnight.
We are happy to cater for the special dietary requirements in your group. $3.00 per person applies for more than three types of requirements per event.
Sprout Catering manages all bookings and wedding coordination. To arrange a viewing, please email Sprout Catering on cateringtocal@outlook.com.
We will provide you with a floor plan to suit your set up requirements. Your guests seating list for place cards should be sorted with the first person closest to the bride & groom, then around the table clockwise. Minor changes prior to the day are possible, however major changes may have additional costs.
We allow access prior to your wedding the day before on a case to case basis. On most occasions, the morning of your wedding will be when set up takes place. Times for all suppliers must be approved with Sprout Catering beforehand.
Before confirmation, the booking form, T&Cs and a deposit of $4000.00 are required. The deposit can be paid in four $1000.00 instalments.
An event form with menu selections, timings and set up requirements must be returned to your event coordinator three months prior to your wedding date. We will go over this in person 6-8 weeks before your event date to confirm the small details.
You will receive an invoice for anticipated numbers once the menus are confirmed at three months out. We will revise the invoice for confirmed final numbers four weeks prior to your event. Should numbers increase, please notify us ASAP for adjustment. Numbers cannot reduce after the 4 week confirmation.
FInal invoice is issued 4 weeks prior to your event. The invoice must be paid in full two weeks prior to your event date. A 2% surcharge applies for credit payments. No payments are to be made until the final invoice has been issued.
The Sprout Hospitality Group adheres to all laws according to the Liquor Act and provides safe and pleasant environment for all patrons. Our staff have a responsibility to ensure the supply and sale of liquor to guests is done according to these laws. Please do not take offence if a guest is asked to slow it down or cut off – it is not a personal decision but a professional one.
For pre dinner only or consumption of spirits. Should beverages on consumption be served during your event, an account for the beverages will be charged to your nominated credit card at the completion of the event, unless other arrangements have been made. We will provide you with a pre-authorisation form to facilitate this payment.
Every effort is made to ensure that the items you have selected remain the same. However from time to time due to seasonal changes, some adjustments may be necessary. We will notify you of any changes you your menu or beverage selection.
For other questions please don’t hesitate to contact our friendly team.